Barnstable, MA fiber optic network operator OpenCape is offering all existing customers free bandwidth upgrades to accommodate increased use during the COVID-19 crisis.
Following the state’s March 10 state of emergency declaration and March 23 order to close all nonessential businesses and organizations, OpenCape’s bandwidth upgrades will help support remote work and education teleconferencing capabilities, health screening and assessment applications, and enhanced municipal communications needed for public safety and to convey vital information to residents.
“Offering schools, towns, hospitals and businesses the ability to use additional tools to host and share information remotely is an opportunity to help support organizations in their efforts to keep their programs, products and services operational,” said OpenCape CEO Steven Johnston. “We hope this assists our customers to decrease the need for human contact and direct interaction and to promote the social distancing that can help reduce the spread of disease.”
OpenCape Director of Network Operations Dan Collins said the company will service all customer requests for bandwidth upgrades within 24-48 hours and that all enhanced services will remain in effect “as long as the situation dictates.”
As most people across the U.S. are now experiencing, business and school closures, as well as the need for social connection, have changed daily habits and created a greater dependency on technology. Johnston acknowledged OpenCape wants to be sure that lack of bandwidth isn’t an obstacle now that many organizations are now utilizing platforms such as Webex and GoToMeeting to host meetings. “Our goal is to assist our customers in any way that supports their individualized response to the potential threat of COVID-19,” said Johnston.