Cape May County Upgrades to Next-Gen 911 System


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The Cape May County Office of Emergency Management (OEM) has become the first in the region to implement a next-generation 911 emergency telephone response service, known as the RapidSOS NG911 Clearinghouse Program, reported Sea Isle News.

The new program allows the Cape May County Dispatch Center to pinpoint the actual location of a 911 cellular call to within 150 feet of the caller, instead of to the nearest cell phone tower, according to a county press release. The OEM added this next-gen accuracy program through its Motorola 911 call works equipment. 

The dispatch center is also accepting emergency text messages.

According to Cape May County Emergency Management Director Martin Pagliughi, “This next-gen ability will improve response time to actual locations of emergencies by first responders, and potentially save lives.”

The accuracy of the system enables a quicker, more efficient response when a 911 call is placed through to the county dispatch center, added Pagliughi. Additionally, life-saving data from millions of devices are integrated into the county’s 911 system, providing invaluable information seamlessly to county dispatchers, reported the News.

The pinpoint accuracy is essential in many scenarios including maritime rescues and works regardless of whether the caller is stationary, running, driving or boating.

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April 29, 2019

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