Yesterday, T-Mobile US, Inc. (NASDAQ: TMUS) provided a preliminary view of key customer results for the fourth quarter and full-year 2019. In the fourth quarter, T-Mobile had 1.9 million total net additions, the 27th quarter in a row with more than 1 million total net additions. Also, the company delivered branded postpaid phone net additions of 1.0 million and branded postpaid phone churn of 1.01 percent in the fourth quarter.
For full-year 2019, T-Mobile had 7.0 million total net additions, including 4.5 million branded postpaid net additions – beating its increased customer guidance range of 4.1 to 4.3 million for the full-year 2019. T-Mobile’s total customer base was 86.0 million at year-end 2019, an increase of approximately 53 million since T-Mobile launched the Un-carrier in 2013.
“T-Mobile delivered another incredible fourth quarter with strong customer growth, despite a very competitive environment – and we did it while lighting up the country’s first nationwide 5G network and working to close our merger with Sprint,” said T-Mobile CEO John Legere. “7 million net customers have chosen to join the Un-carrier movement in 2019, and they are choosing T-Mobile because we treat them right, we eliminate their pain points, and we are changing the rules of this industry for customers everywhere.”
January 8, 2020