Verizon Response Team Engaged in COVID Relief Efforts in 30 States


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Verizon reported yesterday its Response Team (VRT) has been engaged since the early stages of the coronavirus pandemic and to date, has deployed emergency services and solutions to hundreds of COVID-19-related response sites in more than 30 states. 

In addition to day-to-day support of federal, state and local government agencies on the frontlines of the pandemic, the carrier said the VRT delivers on-demand, emergency assistance during crisis situations to government agencies, emergency responders, nonprofits and communities on a 24/7/365 basis. Its solutions include portable cell sites, WiFi hotspots, free charging stations and other devices and solutions that enable communications and/or boost network performance. 

“The Verizon Response Team’s extreme sense of urgency, combined with its ability to cross multiple segments — whether healthcare, education, emergency management, or law enforcement — furthers the missions of those we serve by delivering the connectivity and solutions they need on a moment’s notice,” said Andrés Irlando, senior vice president and president, Public Sector and Verizon Connect at Verizon. “The COVID-19 pandemic marks the first time the VRT has worked on a national crisis, and despite running at nearly five times its normal number of deployments, the VRT continues to operate effectively and deliver for response teams serving communities across the country.”   

The company said since January 28, the VRT has led hundreds of engagements. Nearly 1,300 pieces of equipment have been deployed to emergency operation centers, COVID-19 testing facilities, healthcare facilities and other operations support for the crisis.

Military bases, state and county health departments, state emergency operations centers, airports, law enforcement, medical organizations and fire departments are among the groups that have requested emergency service and support from the VRT. Specific activities include:

  • Standing up temporary emergency operations centers, hospital facilities and testing centers in areas like state parks, convention centers and vacant buildings by deploying network coverage
  • Connecting quarantine sites by deploying network coverage
  • Providing portable hospitals with WiFi connectivity
  • Facilitating communications at testing facilities by issuing smartphones and tablets
  • Keeping teams connected at critical care units, testing facilities and emergency operations centers by providing charging stations for medical staff, emergency management services, law enforcement and other first responders
  • Issuing smartphones and charging units for emergency operations centers
  • Enabling communications for emergency management field workers by deploying smart phones and providing network coverage.

The COVID-19 information page carries additional information about Verizon’s response.

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