A Court Call for AT&T

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At first glance this might not look like it is cell tower related but when a tower becomes congested and there’s not another site nearby to offload traffic, the cell connection slows down. The Federal Trade Commission says that AT&T’s practice of slowing down the connection speeds of unlimited-data customers who tap excessive amounts of data is a failure to deliver on the promise of “unlimited.” AT&T claims these allegations are “baseless” and that they have been open about their network management policies. The FTC alleged that the carrier has mislead customers who signed up for an unlimited data plan, but have seen their connection slowed down. “The FTC’s allegations are baseless and have nothing to do with the substance of our network management program,” AT&T said in a statement. “It’s baffling as to why the FTC would choose to take this action against a company that, like all major wireless providers, manages its network resources to provide the best possible service to all customers, and does it in a way that is fully transparent and consistent with the law and our contracts.” Verizon encountered this problem a few months back. Both carriers claim their networks can’t handle the handful of users with unlimited plans who use excessive data.

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