This week, RapidDeploy, a cloud-based emergency response platform provider, announced a long-term strategic agreement to deliver vehicle crash telematics data collected by Bosch Service Solutions via the RapidDeploy platform to public safety emergency services. Bosch Service Solutions provides private emergency call support services (eCall) to more than ten car manufacturers globally through 26 service centers worldwide and connected to millions of vehicles. In 2020, the company processed 1.7 million eCalls.
The RapidDeploy Radius 911 Tactical Call Taker Map and Nimbus Cloud Aided Dispatch solutions will receive and display lifesaving vehicle telematics data to Public Safety Answering Points (PSAPs), enabling telecommunicators and dispatchers to reduce response times and increase the situational awareness of first responders. Vehicle crash telematics data transmitted to PSAPs by RapidDeploy may include: GPS coordinates, direction of impact, crash severity index, car model, and color along with the number of vehicle passengers.
“When there is an accident, our 911 customers often receive several calls about the same incident with bystander reports on the severity. RapidDeploy’s ability to display highly relevant vehicle source data that includes the number of passengers and crash severity index speeds up the work to determine what emergency resources are required. We are thrilled to bring this life saving data to public safety with Bosch for its customers,” said Steve Raucher, Co-Founder and CEO of RapidDeploy.
The RapidDeploy patented interface with a 911 center’s telephony system automatically displays an intuitive map-based call taker interface, with rich supplemental data, pertaining to the specific call being handled. The RapidDeploy cloud-based solution is designed to democratize the cost of public safety and the company said it is committed to enabling the integration of valuable lifesaving data such as that provided by Bosch Service Solutions.
Reader Interactions