Senator Calls on FCC to Investigate Coverage Maps

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The coverage maps wireless carriers use to show where their towers and antennas are located have been discussed often in the past. U.S. Senator Chuck Schumer is urging the FCC to investigate whether network providers are fairly and accurately advertising coverage so that consumers can make informed choices. “There are more cell phone dead zones in Northern Westchester and Putnam Counties than post-winter potholes on the West Side Highway – and misrepresenting coverage maps to give the impression a wireless carrier provides coverage in an area where it does not is false advertising, pure and simple,” said Schumer. “Wireless carriers must be held accountable to produce accurate coverage maps.”

The Senator has been very vocal about the need for sufficient coverage throughout the country. Schumer feels that these coverage maps are deceptive, and this lack of service could pose a serious threat to safety. He wants the FCC to immediately crackdown on the lack of transparency and accuracy of these maps, which lead customers to believe there is good service in the area. In his letter to the FCC, Schumer writes, “Quality wireless service is ‎now an essential part of modern U.S. infrastructure, just like water, housing and clean air, and consumers deserve access to information that allows them to make informed decisions about their wireless carriers. I support the FCC’s transparency requirements, and strongly urge the Commission to examine the wireless coverage of Hudson Valley, New York to ensure that network carriers are advertising accurate coverage maps.”

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