Toronto Celebrates Free Public WiFi Milestone

City of Toronto, in its efforts to close the digital divide, now offers free, city-provided public WiFi in more than 250 locations across Canada’s most populous urban environments, SmartCitiesWorld reported. Deputy mayor Ausma Malik, City of Toronto staff and the Toronto Public Library (TPL) celebrated the achievement during Digital Inclusion Week, which ended on October 11.

Since 2021, the ConnectTO program has provided free public WiFi at numerous Toronto sites like community centers, arenas, civic buildings, and public squares. With free public WiFi, users can access reliable, secure internet connections at no cost, without requiring a password, sign-up, or providing any personal details. 

Roughly 89 percent of these WiFi locations serve Neighborhood Improvement Areas, which are communities facing economic and social challenges, as well as Emerging Neighborhoods that are rapidly expanding and need more infrastructure, according to ConnectTO.

The City claims that access to free public WiFi significantly boosts affordability and inclusion, especially for people who may not have reliable internet access at home. ConnectTO serves a wide variety of users: students working on homework, job seekers browsing opportunities, seniors keeping in touch with loved ones, newcomers using essential services, and residents accessing digital city services. New signs will help people spot WiFi-enabled public spaces around the city more easily.

“Through ConnectTO, we’re increasing access for residents and visitors, and supporting digital literacy and public education,” says Malik. “This work reflects our commitment to affordability, accessibility, and digital equity for all.”

TPL is highlighting its digital tools and educational resources at library branches across Toronto. Through programs like digital literacy training and AI workshops, residents can develop essential skills to navigate the digital world. The City says it is committed to continuing to invest in public education, including digital literacy training, to support the needs of Toronto’s diverse communities and learners.