Cell Service Resilient After Hurricane Fiona

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Hurricane Fiona battered Puerto Rico and the Dominican Republic on Monday. The storm poured heavy rain over the Dominican Republic before heading back into the Atlantic. Puerto Rico was reeling from a power outage that could last days, according to The New York Times. More than 1,000 residents were rescued across Puerto Rico, and at least one death was reported as large swaths of the island remained inaccessible to rescuers.

23.5 percent of the cell sites in the affected area were out of service as of mid-Monday morning. That compares to 6.9 percent on Sunday morning.  

Out of a total 2,531 cell sites, 617 were not working, compared to 165 the day before, according to the FCC’s Disaster Information Reporting System (DIRS) report. 549 had no power and 784 were on backup power. The remaining six had transport data problems.

San Juan County was the hardest hit. Of 347 cell sites served, 56 were not working and 51 had no power; 42 were on backup power, two had data transport issues and three were damaged.  

In the U.S. Virgin Islands, of a total of 94 cell sites served, six were on backup power in St. Thomas. No cell sites were reported out of service.

Cable and wireline companies reported 767, 858 subscribers out of service in the disaster area for Hurricane Fiona; that’s up from 122,358 subscribers with no service on Sunday. This includes the loss of telephone, television, and/or internet services.

No 911 call centers reported being affected and two FM stations reported being off-air. No AMs or TV stations said they were off the air.

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