FCC Orders Carriers to Block Traffic from Robocall Facilitator

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The FCC’s Enforcement Bureau ordered carriers to block and cease accepting traffic from international gateway provider One Eye. The Commission says this is its first robocall blocking order ever.

Gateway providers are the on-ramps to U.S. phone networks for calls from outside the country, and they have important obligations to block illegal robocall traffic from getting to consumers, according to the agency. The robocall campaigns most recently facilitated by One Eye pertained to the impersonation of a major financial institution and claims of “preauthorized order[s]” placed in consumers’ names.  

Inside Towers reported that One Eye received a formal notice in February requiring it to stop carrying robocall traffic that FCC investigators and the Industry Traceback Group identified the company to be facilitating. With the new order, the Commission requires any provider immediately downstream from One Eye to block and cease accepting traffic from One Eye within 30 days. 

“This company—what’s left of it—will now have a place in robocall history,” said FCC Chairwoman Jessica Rosenworcel. “We can and will continue to shut off providers that help scammers. Because these junk calls are not just annoying, they are illegal, and facilitating them deserves serious consequences.”

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