FCC Unveils New DIRS System

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The FCC overhauled and launched a new Disaster Information Reporting System (DIRS) this week. The system has been updated to enhance security and network features to better ensure system integrity, says the Public Safety and Homeland Security Bureau.

DIRS is a voluntary, web-based system that communications providers, including wireless, wireline, broadcast, cable, interconnected VoIP, and broadband service providers can use to report the status of their communications systems during times of crisis. Providers may also ask for help using DIRS.  

The legacy DIRS system was decommissioned as of December 4. Current DIRS users without an existing account in the FCC’s Commission Registration System (CORES) will need to create a CORES account before accessing DIRS. Current DIRS users with an existing CORES account do not need to create a new DIRS account.

New DIRS users will first need to register in CORES, and then create a new DIRS account. The username and password established in CORES is also used for DIRS.

Find detailed information on creating DIRS accounts, as well as using the system, in the user’s guide. 

The FCC encourages those who have used DIRS in the past, or anticipate using it in the future, to complete a new DIRS registration as soon as possible rather than waiting until an activation. In order to facilitate a smooth transition for users ahead of the 2024 disaster season, the Commission will conduct a DIRS exercise on January 16 to 18, 2024. The focus of the exercise will include the operation of DIRS and the mechanics of navigating the application.

By Leslie Stimson, Inside Towers Washington Bureau Chief

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