Carriers Pitch In To Bring Aid To Louisiana

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Verizon, AT&T and T-Mobile have all made concerted efforts to help alleviate those impacted by the recent flooding in Louisiana.

T-Mobile text donation. T-Mobile is offering a text-based donation drive in partnership with the American Red Cross.  T-Mobile customers can place a charge atop their monthly bill — $10, by default — for the Red Cross’ ongoing effort by sending the word “LAFLOODS” to 90999. The Red Cross is helping at least 4,700 people in emergency centers across Louisiana, the agency said in a press release Sunday.

Verizon has designated four of its retail stores as “rest areas” — the outlets at College Drive, Lafayette-Louisiana Avenue, New Iberia, and Baton Rouge Town Center are offering free calls, internet access, and device charging stations to victims of the flooding. “Our local stores are open to help you through these difficult times, whether you’re our customers or not,” Verizon said in a tweet. “We’ve got your back, even if we’re not your carrier.”

AT&T has deployed portable generators, mobile cell antennas, and emergency communications vehicles to supplement service in the meantime. It’s working with the Louisiana State Police to erect 11 temporary towers, in addition, and said that its technicians will begin repairs as soon as conditions allow. “We are monitoring our network closely and will continue to coordinate with local officials and utility companies,” Lance Skelly, AT&T’s director of communications said.

“This is a difficult time for thousands of families,” T-Mobile chief John Legere said in a statement. “Our thoughts, prayers, and support are with them and all the first responders.”

“[One of the] switching centers that carries network traffic in the Baton Rouge area is flooded,” Skelly told the region’s News Channel 10. “Our restoration work continues around the clock to restore service for affected customers. As progress is made during these efforts, service will return for some customers and others may continue to experience intermittent service.”

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