Cell Sites Resilient in the Face of Henri


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Tropical Storm Henri made landfall Sunday, drenching the Northeast and New England. Utility crews were working to restore power to more than 65,000 customers throughout those areas on Monday. The storm initially knocked out power to more than 100,000 at its peak, according to CNN

Initial reporting on damage done to communications systems by Henri is minimal, but could grow over time, based on past storms. The FCC activated the Disaster Information Reporting System (DIRS) over the weekend. Carriers had to submit their initial damage reports Monday morning. 

There were 0.5 percent of the cell sites out of service in the affected area as of yesterday morning. The following counties are in the disaster area for Monday’s report. 

  • Connecticut: Fairfield, Hartford, Litchfield, Middlesex, New Haven, New London, Tolland, Windham 
  • Massachusetts: Barnstable, Berkshire, Bristol, Dukes, Essex, Franklin, Hampden, Hampshire, Middlesex, Nantucket, Norfolk, Plymouth, Suffolk, Worcester
  • New York: Nassau, Suffolk 
  • Rhode Island: Bristol, Kent, Newport, Providence, Washington

Connecticut has a total of 3,785 cell sites in the impacted area. Of those, only three were out of service, all due to power outages. New London and Windham Counties were impacted.

Massachusetts has 6,698 cell sites in the DIRS area. Of those, 19 were out of service on Monday. 13 had a data transport issue, five were damaged and one had no power. Worcester, Suffolk and Middlesex Counties were impacted the most.

New York has 2,025 cell sites in the DIRS area, in Nassau and Suffolk Counties. A total of 27 cell sites were not working yesterday. 13 had data transport issues, 12 were damaged and two had no power. 

Rhode Island has just over 1,000 cell sites in the impacted area. Of those, 16 were not working Monday. Nine had data transport issues, five had no power and one was damaged. Washington, Providence and Newport Counties were impacted the most.

The FCC said no 911 call centers were impacted by the storm as of yesterday. Cable and wireline companies in Rhode Island had 13,167 customers with no telephone, television and/or internet service. A total of 7,648 customers reported such outages in Connecticut, and 1,321 in Massachusetts. 

No television, AM or FM stations reported being off the air. 

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