Sprint Selected as Nevada’s Telecommunications Relay Services Provider


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Sprint (S) has been selected by the Department of Health and Human Services for the State of Nevada to provide Telecommunications Relay Service (TRS) and Captioned Telephone (CapTel) service effective September 1, 2019.

The Nevada Relay Service is accessed by dialing 711 and is available 24 hours a day, 365 days a year. It is a “relay” or service that enables those who are deaf, deafblind, hard of hearing, and/or people with a speech disability to communicate with traditional telephone users through a specialized text telephone and third-party operator called a Relay Operator. All calls are confidential.

“We are excited about returning to the great state of Nevada and working with the Department of Health and Human Services and the consumers of Nevada Relay as we endeavor to improve the quality of life for all,” said Mike Ellis who leads the Sprint Accessibility team. “Sprint Accessibility provides an exciting array of accessible communication services for people who are deaf, deafblind, hard-of-hearing or who have a speech disability that are more empowering than ever.”

“ADSD welcomes Sprint as the provider of Telecommunications Relay Service and Captioned Telephone Service for our consumers in Nevada,” said Rique Robb, Deputy Administrator of Aging and Disability Services Division.

September 4, 2019

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