Sitetracker announced the hiring of veteran software-as-a-service (SaaS) executive Shannon Cunningham to a new position, Head of Enablement and Education. Cunningham will expand Sitetracker’s education and adoption services for customers, partners, and employees. With a background in program creation and team building in both the cloud software and critical infrastructure industries, Cunningham said she hopes to create effective content that delivers measurable, sustainable, and progressive business results for the Sitetracker customer community.
“Education isn’t something we do at the end of a project, it’s something we do throughout the life of our relationship with a customer,” said Cunningham. “My job is to get the equivalent of an MBA with every customer — to deeply understand their business so that we can help them reach their targets.”
Giuseppe Incitti, Sitetracker CEO, said, “Our customers are our lifeblood and they deserve the best experience possible. Education is a way for us to provide value when and how the customer needs it.”