Verizon Senior VP Says They Are the Leader in Public Safety Communications


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More public safety agencies across the country – at the local, state and federal levels – turn to Verizon for their communications services than to any other provider. Why? Because they know they can count on us to provide reliable solutions and support every day. That’s a responsibility we take very seriously.

When first responders roll up to an emergency – whether it’s the aftermath of a major weather event or to stop a crime – their ability to communicate is critical. Seconds count, and being able to assess the situation and coordinate a response often comes down to the reliability of their communications network.

Verizon has earned the trust of public safety by engineering and delivering the nation’s most reliable 4G LTE network, and by supporting them with the full range of solutions they need to respond in an emergency and to keep our communities safe.

  • First responders use smartphones, sensors and mobile data terminals powered by Verizon’s 4G LTE network to connect to each other, dispatchers and databases in real time.
  • Specialized services like wireless priority access (including WPS over VoLTE, which we successfully deployed at this year’s Boston Marathon), private network traffic management, and push-to-talk service with land mobile radio (LMR) two-way radio interoperability are tailor-made for public safety.
  • Forward-looking municipalities like Sacramento and Boston will be deploying Smart Cities applications on top of new fiber networks to monitor vital public services such as traffic management.
  • Our software-defined perimeter technology detects and prevents attacks on our networks and those of our customers, and assists in protecting our nation’s critical infrastructure.
  • And they’re all backed up by our 24×7 Verizon technical support teams, our dedicated local market teams, and our Law Enforcement Resource Team who is dedicated to assisting law enforcement nationwide.


And when a major weather emergency or other crisis situation happens, we’re right there beside them with deployable mobile cell sites, mobile emergency command centers, and other critical assets they need to save lives and restore vital services. When storms such as Hurricane Katrina and Hurricane Matthew hit, we were there. When wildfires ravaged parts of Arizona and California, we were there. When floodwaters inundated areas of Louisiana and the Oroville Dam in California was threatening to burst, we were there. And we’ll be there the next time our first responders need us.

The foundation of the products we offer and our ability to support our public safety partners is our 2.4 million square mile 4G LTE network – recognized as the best in consumer experience studies like J.D. Power and in independent drive test studies like RootMetrics. Verizon invests billions of dollars in its nationwide networks every year – more than $111 billion on its wireless network alone since 2000 – expanding network services and capacity, and innovating for the future by preparing for tomorrow’s even faster and more powerful networks, including 5G technology, that will take first responder communications technologies to a new level. Our LTE in Rural America (LRA) program ensures public safety in rural areas have access to those same advanced 4G LTE services.

Verizon also has an established ecosystem of technology partners we can call on to help us deploy other advanced technologies to support first responders in an emergency. Technologies such as those are on display at Operation Convergent Response, where we demonstrated an array of command and control solutions including drones, robots, autonomous vehicles, artificial intelligence, telemedicine, IoT solutions, and other applications that are all available to our public safety customers today.

We’re also a proud supporter of public safety advocacy organizations such as The National Law Enforcement Officers Memorial and Museum, FBI National Academy Associates, State Chiefs of Police Association, Concerns of Police Survivors, The National Sheriff’s Association, The National Organization of Black Law Enforcement Executives, plus many more.

By Michael Maiorana, Senior Vice President, Verizon Enterprise Solutions – Public Sector

June 21, 2017     

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